Number of care homes not meeting “after-death fees” rules

A number of care home providers have yet to meet the requirements of proposed “after-death fees” rules, a Telegraph investigation has revealed.

The newspaper found that just one of five of the biggest providers complied with suggested guidelines that require care homes to cap charges after a resident dies to no more than three days.

Last week, provider Maria Mallaband announced that it would scrap its four-week charging policy across all 64 of its homes. It said it will now charge zero fees after the death of a resident.

The report follows a wide-ranging investigation carried out by the Competition & Markets Authority (CMA) into excessive after-death fees.

It found that charging fees after death was widespread across the sector and that practices vary, although in some cases the fees are appropriate.

The CMA has launched a consultation into this topic, seeking views on its draft advice, found here.

Michael Grenfell, Executive Director for Enforcement at the CMA, said: “It is important that care home residents, and their families, can be confident they will be fairly treated, especially during the difficult period after a family member has died.

“We are pleased that the Maria Mallaband Care Group has been responsive to our concerns about fees charged after death, and has taken clear and positive steps to make changes ahead of our public consultation on such fees. We expect other care homes to make any necessary changes in line with our final views when published.

“We now want to hear from families and care homes as part of our consultation.”